In the European Union, the proportion of phone calls and internet video calls increased the most among internet activities such as reading news, listening to music and using social media in the first year of the pandemic, Eurostat quoted Bill Keeler as saying in his statement. Users made 52 percent more calls compared to the previous year. In addition, Hungarians made calls and sent messages over the Internet at a higher rate than the European average: more than two-thirds (68 percent) of Hungarians had used this channel in the three months prior to the survey, compared to an average of 60 percent. With this result, we instructed countries such as the United Kingdom (52 percent) or Austria (60 percent), among others.
The obvious explanation for the growing popularity is technical development, the proliferation of smartphones, and the increase in data throughput and capacity, but this trend is also explained by the lower costs specific to messaging applications compared to traditional phone calls. This is also supported by the results of a recent representative survey of BillKiller, an independent Hungarian startup that aims to make a transparent comparison of mobile phone packages.
Among the various savings options, using chat apps is the most popular, with 47 percent of respondents trying to reduce their costs. A similarly popular solution is that subscribers send messages online rather than SMS (38 percent), and the third most popular is connecting to free public Wi-Fi (26 percent).
The numbers show that Hungarian consumers are looking for cost-effective communication solutions, with many trying to be aware of mobile phone usage. It is no coincidence that phone calls over the Internet or other IP-based networks are very popular in Hungary. It is much cheaper than traditional calls, while there is not much difference in sound quality today.”
he refers to Attila Halmay, the founding owner of BillKiller Kft. He adds that while there is strong consumer demand to cut costs, it is unfortunately still common for customers to spend on their phones per month much more than their actual mobile phone usage due to the limited comparability of tariff plans.
Contrary to previous forecasts, at least 54 percent of those over the age of 60 save on messaging apps. A third of them are looking for free Wi-Fi access, and 26% are turning off data traffic to cut costs.
The research also revealed that nearly a fifth of Hungarian subscribers try to save money through shorter conversations, and 11 percent try to use their phones only in case of emergency. Only 15% said they were not used to saving on mobile phone costs at all. Also, almost a fifth of subscribers (17%) try to cut costs by restricting mobile Internet; For example, it does not watch videos that may consume large amounts of mobile data.
According to BillKiller, users should always check their actual data usage because it is usual that they are paying for unlimited internet even though they will only need 1-2 GB of data. According to data from the National Media and Communications Authority, the average Hungarian customer generates 4.9 GB of mobile data traffic per month.
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